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What should be avoided when working with clients who have sensitive skin?

  1. Moisturizers

  2. Gentle cleansers

  3. Harsh chemicals and aggressive exfoliation

  4. Natural ingredients

The correct answer is: Harsh chemicals and aggressive exfoliation

When working with clients who have sensitive skin, it is crucial to avoid harsh chemicals and aggressive exfoliation. Sensitive skin tends to react adversely to strong or irritating substances, leading to redness, inflammation, or other negative reactions. Using products with harsh chemicals can strip the skin of its natural oils and disrupt its protective barrier, exacerbating sensitivity and causing discomfort. Aggressive exfoliation, whether through physical scrubs or strong chemical peels, can also be too intense for sensitive skin. Such treatments may result in microtears, further irritation, or long-term damage to the skin's surface. Instead, using gentler options is essential to maintain the skin’s health and comfort. In contrast, using moisturizers, gentle cleansers, and natural ingredients is typically beneficial for sensitive skin, as they tend to be formulated to hydrate and soothe without causing irritation. Thus, focusing on gentle approaches rather than harsh treatments is key in effective skincare for sensitive clients.